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Terms of Service

Last updated: August 2, 2026

By downloading, installing, or using ZapMyFiles, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our application.

1. Description of Service

ZapMyFiles is a desktop application designed to help users find verified duplicate files in folders they select. The application operates locally on your device and lets you review copies before moving selected files to your system Trash.

Our service includes:

  • Full-content-hash duplicate detection and scanning
  • Selective folder scanning with user permission
  • Moving selected copies to the system Trash after confirmation
  • Scanning selected folders and their contents
  • Privacy-first approach to file management

2. Free and Pro Features

Free duplicate scanning, result review, and local file safety features are available without an account and without payment. They are not a time-limited trial, and we do not cripple results, insert advertising, or add nag screens to the free version.

Pro is an optional one-time purchase that unlocks power-user workflows. It is a perpetual license: it does not expire and it is not a subscription. We offer two tiers, which differ only in how many computers they cover and unlock identical features:

  • Pro Solo — $19.99. One device key, for one computer.
  • Pro — $24.99. Three device keys, for up to three computers.
  • Additional device key — $5.00. One more computer, purchasable at any time from your dashboard.

Prices are shown tax inclusive, so the price you see is the amount charged. The features, price, and license terms displayed at the time of purchase control that purchase.

Pro uses privacy-preserving hybrid licensing: activation happens online, the license refreshes roughly every 30 days, and a valid entitlement continues to work offline for up to 90 days. This allows key management and abuse prevention without sending your file names, paths, scan results, or hardware identifiers to our servers.

3. Accounts, Licenses, and Device Activations

The dashboard requires authentication to manage purchases, license keys, and device activations. Password, Google, and Microsoft sign-in are used solely to authenticate your account and provide the dashboard. The desktop app itself does not require an account to scan files.

Each Pro device key covers one active Pro installation at a time. To move a key to a different computer, revoke the old activation from the dashboard or the old app before activating the new one. A revoked installation that stays offline may keep working until its then-current entitlement expires, up to 90 days.

Your license keys are shown to you once, in the email sent at purchase. For your privacy we store only a non-reversible hash of each key and cannot display it again. If you lose a key, contact support and we will issue a replacement to the account that bought it.

4. Payments and Refunds

Payments are processed by Stripe Checkout. We never receive or store your card details. Fulfillment depends on Stripe confirming the payment, not on reaching a confirmation page.

Every purchase is refundable in full for 30 days, no reason required. See our Refund Policy for how to request one and what happens afterwards.

A refunded or charged-back purchase has its license and device keys revoked, and the installation returns to the free version at its next license check. Refunding a single additional device key revokes only that key. Revocation is a billing action only: it never deletes, moves, or locks your files, never prevents you from restoring items from your system Trash, and never blocks you from uninstalling the app.

5. User Responsibilities

By using ZapMyFiles, you agree to:

  • Use the application for lawful purposes only
  • Ensure you have proper backups before deleting files
  • Review and confirm all selected files before moving them to Trash
  • Not attempt to reverse engineer, modify, or distribute the application, except to the extent permitted by applicable law
  • Not use the application to delete files you do not own or have permission to modify

6. Privacy and Data Handling

ZapMyFiles is designed with privacy as a core principle:

  • All file scanning and processing occurs locally on your device
  • We do not access, collect, or transmit your personal files
  • You maintain full control over which folders are scanned
  • No file content, names, paths, or metadata are sent to our servers
  • The desktop app does not send file or scan data for licensing
  • Website hosting and future account/license services process limited technical and account data as described in the Privacy Policy

7. Disclaimer of Warranties

ZapMyFiles is provided "as is" and "as available" without warranties of any kind. While we strive for accuracy in duplicate detection, we cannot guarantee perfect results in all scenarios. Users are responsible for:

  • Creating backups before using the application
  • Reviewing all deletion confirmations carefully
  • Understanding that files are moved to the system Trash and can be permanently removed if the Trash is emptied

8. Limitation of Liability

To the fullest extent permitted by applicable law, ZapMyFiles, its developers, or distributors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption, arising from your use of the application.

9. Updates and Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of ZapMyFiles after any changes constitutes acceptance of the new terms.

10. Termination

You may stop using ZapMyFiles at any time by uninstalling the application from your device. These terms will remain in effect until terminated by either party.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through appropriate legal channels.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our official website or support channels.